Satisfait ou remboursé I Livraison offerte pour 100€ d’achat
• Accessoires de luxe pour chats et chiens •
06 78 63 18 70

Simple and quick return

If you wish to return one or more items in your order for exchange or refund, you have a period of 7 working days from delivery of your order.

You must first notify us by email at

Following this, you can send the item to be returned to the following address:
La Hanse sam
Place des moulins, residence continental
98000 MONACO

The returned item must be accompanied by the Order no and must be in its original condition and packaging, properly protected. Unless there are non-compliances or hidden section defects, return shipping is your responsibility.

Returns are processed within 30 days maximum.

Delivery in 48h
& free for 100€
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